The Ministry of Health of Peru announced on Mar. 29 that its free Line 113 service provided health information to about 9,350 people in the first months of 2026. The line assists with inquiries about health centers, procedures, service availability, and other topics across the country.
This service is intended to ensure timely and accurate access to health information for residents throughout Peru. By offering guidance around the clock every day of the year, officials say they aim to support people seeking medical advice or information on available services.
Line 113 is staffed by trained health professionals and technicians who provide reliable and secure assistance. The ministry said these staff members are equipped with active listening skills and an empathetic approach to address public questions effectively at any time.
Most calls so far this year have come from Lima (76.2 percent), followed by Callao (5 percent), La Libertad (3 percent), and Arequipa (3 percent). However, the ministry emphasized that Line 113 is designed as a nationwide resource.
To use Line 113, individuals can call from any landline or mobile phone and select option three for further choices such as medicine, family planning, vaccination, mental health support, healthy eating guidance, Superintendencia Nacional de Salud services, campaigns or procedures information, or details related to extortion-related health issues. Digital channels including WhatsApp and Telegram are also available at numbers provided by the ministry; email inquiries can be sent to infosalud@minsa.gob.pe.
In accordance with guidelines from Minister of Health Dr. Juan Carlos Velasco, authorities reminded citizens that they can contact Line 113 option three for help locating nearby facilities or obtaining certificates related to health or disability.
